Terms of Service | Indonesia eSIM

1. Acceptance of Terms

By accessing and using Indonesia eSIM services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Indonesia eSIM provides digital eSIM (embedded SIM) products for mobile data connectivity. Our eSIMs are delivered electronically via QR code to the email address you provide at checkout.

3. Purchase and Payment

All prices are displayed in USD and include applicable fees.
Payment is processed securely through PayPal.
Your eSIM QR code will be delivered to your email immediately after successful payment.

4. Refund Policy

No Refunds: Due to the digital nature of eSIM products, all purchases are final and non-refundable once the eSIM QR code has been delivered. Please ensure your device is eSIM-compatible before making a purchase.

We recommend checking the following before purchasing:

Your device supports eSIM functionality
Your device is not carrier-locked
The destination country/region is covered by the plan

5. eSIM Activation and Usage

eSIM must be installed while connected to WiFi or mobile data.
Data validity period begins when you first connect to a network in the destination country, not when you install the eSIM.
Each eSIM QR code can only be installed once. Do not delete an installed eSIM as it cannot be reinstalled.
Data speeds and coverage depend on local network conditions.

6. Device Compatibility

eSIM is supported on most modern smartphones including:

iPhone XS, XR, and later models
Google Pixel 3 and later models
Samsung Galaxy S20 and later models
Other eSIM-compatible devices

It is your responsibility to verify your device's eSIM compatibility before purchase.

7. Limitation of Liability

Indonesia eSIM shall not be liable for:

Network outages or coverage issues caused by local carriers
Device compatibility issues
Loss of data or inability to connect due to user error
Any indirect, incidental, or consequential damages

8. Intellectual Property

All content on this website, including logos, text, and graphics, is the property of DevTeam Co., Ltd. and is protected by applicable intellectual property laws.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Korea.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page.

11. Contact Us

If you have any questions about these Terms of Service, please contact us.

DevTeam Co., Ltd.

509-J492, 5F, 81, Convensia-daero, Yeonsu-gu, Incheon, Republic of Korea